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mailo

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Germany

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2017 (8 Years)

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Summarization

mailo Webmail Review: A Comprehensive Guide

In today's digital landscape, choosing a reliable and trustworthy email provider is crucial. This comprehensive review delves into the features, history, pricing, and overall experience of mailo, a European webmail service prioritizing user privacy and control.

Brief Introduction and Overview of the Company

mailo is a 100% European webmail service, proudly boasting a commitment to user data protection and ethical online practices. Built upon two decades of experience from the Mail Object company, mailo offers a robust platform for individuals and businesses alike.

Key Highlights of the Company’s Market Position and Reputation

mailo distinguishes itself through a strong focus on privacy and security. Data is securely stored on servers within France, ensuring compliance with stringent European data protection regulations. Unlike many other providers, mailo explicitly states that it does not use or sell user data, giving users peace of mind.

Overview

Year of Establishment and Background Story

The journey of mailo began in 1998 with the launch of Francemail by Pascal Voyat and Philippe Lenoir. The service underwent several name changes and acquisitions, including a period under the Lagardère Group as NetCourrier. In 2007, Voyat and Lenoir reacquired the service, culminating in the adoption of the "mailo" name in 2019 following the acquisition of the open-source messaging service Mailoo.org. This evolution reflects a consistent dedication to improving and expanding services.

Key Milestones in the Company’s History and Growth

  • 1998: Creation of Francemail.
  • 1999: Renamed to FranceMel, subsequently acquired by the Lagardère Group and renamed NetCourrier.
  • 2007: Reacquired by Pascal Voyat and Philippe Lenoir.
  • 2008: Launched a Web 2.0 messaging service.
  • 2010: Introduced services tailored for children and families.
  • 2012: Renamed to Net-C.
  • 2015: Consolidated Alinto's consumer messaging services.
  • 2019: Renamed to mailo and acquired Mailoo.org.

Regulatory Compliance and Licenses

Details on Licenses and Certifications Obtained

While specific licenses and certifications are not explicitly listed on their website, mailo's commitment to data privacy and its French server locations strongly suggest compliance with relevant European data protection regulations, such as GDPR. This commitment to transparency and adherence to regulations builds trust with users.

Webmail Services

Main Webmail Services

mailo provides a comprehensive suite of web-based services:

  • Webmail: A robust email client supporting POP, IMAP, and Exchange ActiveSync protocols for seamless synchronization across devices.
  • Calendar: An integrated calendar for scheduling and managing appointments.
  • Storage Space: Offers varying storage capacities for emails, documents, and photos, starting with 1 GB on the free plan and scaling up to 500 GB with the Premium+ plan.
  • Sharing Tools: Facilitates easy sharing of files and documents with others.

Additional Services

Beyond the core webmail functions, mailo expands its offerings with:

  • Domain Names and Website Hosting: Provides domain registration and website hosting services, offering a complete online solution.
  • Educational Services (mailo Junior): A specifically designed email service for children aged 6-14, prioritizing safety and age-appropriate features.
  • Business Services (mailo Pro): A tailored package for businesses and organizations, providing enhanced features and support.

Premiums and Pricing

Pricing Structure

Plan Email Storage Document/Photo Storage Aliases Other Features Price
Free 1 GB 500 MB 5 Advertising banners Free
Premium 20 GB 5 GB 100 Lifetime email address, premium assistance From €1/month
Premium+ Up to 500 GB Up to 500 GB Unlimited Additional features Price varies

Comparative Analysis with Industry Averages

A direct comparison with industry averages requires more extensive research, however, mailo's pricing appears competitive, especially given its focus on privacy and security.

Discounts and Special Offers

Currently, mailo does not advertise specific multi-policy, safe driver, loyalty reward, or promotional deals on their website.

Customer Service and Support

Contact Methods

While a dedicated phone number isn't prominently displayed, mailo offers email-based customer support, providing responsive and personalized assistance in English. A live chat option is not currently available.

Pros and Cons of mailo Webmail

Pros

  • Comprehensive Services: Offers a complete suite of email, calendar, storage, and sharing tools in one convenient platform.
  • Privacy Focus: Prioritizes user data privacy with data securely stored on French servers, adhering to strict European regulations.
  • Customization Options: Allows users to customize their interface and access services via web, software, smartphone, or mobile app, offering flexibility and convenience.

Cons

  • Limited International Availability: As a primarily European service, its availability and support in other regions may be limited.
  • Limited Advanced Features: Compared to some larger providers, mailo might lack certain advanced features, although it caters well to the needs of most users.

Conclusion

mailo presents a compelling option for individuals and businesses seeking a reliable and privacy-focused webmail solution. Its comprehensive suite of services, coupled with its strong commitment to data protection, positions it as a valuable contender in the email market. While some advanced features may be lacking, its simplicity and focus on user privacy make it an excellent choice for those who value security and control over their data.

Frequently Asked Questions about mailo Webmail

Q: How do I change my email address?

A: mailo provides a streamlined process for changing email addresses, offering tools to retrieve your messages, contacts, and calendar events from your old provider and establishing mail forwarding.

References

[1] https://www.mailo.com/mailo/en/who-are-we.php

[2] https://en.wikipedia.org/wiki/Net-C

[3] https://www.mailo.com

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