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Office: 63 Chulia Street, OCBC Centre East, #15-01, Singapore, 049514
Main contacts:
[email protected]-Technical supports and inquiries
[email protected]-Free online reputation consulting services
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Business Hours: Mon. - Fri. (11.00-19.00)
Time zone (Singapore)
DMCA.com Protection Status
Copyright © TrustFinance 2022 | V.2.0

TrustFinance is trustworthy and accurate information you can rely on. If you are looking for financial business information, this is the place for you. All-in-One source for financial business information. Our priority is our reliability.

Crypto
navigate nextExchangenavigate next FINEXBOX

About Company

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FINEXBOX

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Hong Kong SAR

Founded in

2018 (8 Years)

Founded

Last online: No recent activity

TrustRanking
#36of Crypto
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Ranked among the top 50 companies based on TrustScore.
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OVERALL SCORE
Licenses
--/40
Reviews
41/60
48 reviews

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OVERALL SCORE
Licenses
--/40
Reviews
41/60
48 reviews

Provided by TrustFinance

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Markets.com

Markets.com

(326 reviews)

foundedInUnited States

2008

(18 years)

Security Information :

FSCA

Security Information

Warning

This company is currently Unproved.

Please be cautious of the potential risks!

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License

A Grade License

Issued by globally renowned regulators, these licenses ensure the highest trader protection through strict compliance, fund segregation, insurance, and regular audits. Dispute resolution and adherence to AML/CTF standards further enhance security.

B Grade License

Granted by respected regional regulators, these licenses offer robust safety measures such as fund segregation, financial reporting, and compensation schemes. Though slightly less strict than Tier 1, they provide dependable regional protection.

C Grade License

Issued by regulators in emerging markets, these licenses offer basic protections such as minimum capital requirements and AML policies. Oversight is less stringent, so traders should exercise caution and verify safety measures.

D Grade License

From jurisdictions with minimal oversight, these licenses often lack key protections like fund segregation and insurance. While attractive for operational flexibility, they pose higher risks to traders.

Company Information

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Get to know FINEXBOX

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Company Information

Get to know FINEXBOX

Founded in 2018, FINEXBOX is a digital asset trading platform that provides users with access to a variety of cryptocurrencies. The company's mission is to offer a secure, user-friendly, and efficient environment for trading, characterized by low fees and a diverse selection of over 100 cryptocurrencies. The platform caters to both novice and experienced traders, offering spot trading and other crypto-related services.

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Industry

  • Crypto ExchangePRIMARY

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Reviews

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A

louislopez0182

Direct

Excellent

Overall Thought

Finexbox.us.com exceeded my expectations. After years of not having access to my balance, their support team helped me recover everything without stress. Communication was clear, respectful, and timely. I’m truly grateful for their professionalism and support.

Jan 24, 2026
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A

larrynelson0011

Direct

Excellent

Overall Thought

Finexbox.us.com restored my trust in crypto exchanges. After completing account merging and KYC, my old account became active again and my balance was fully intact. I tested a withdrawal immediately, and it went through without delay. Their support team was responsive and professional.

Jan 13, 2026
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A

frankhill862

Direct

Great

Overall Thought

Finexbox really came through for me and my family. The launch of Finexbox.us.com changed everything. I merged my account, completed the verification process, and saw my account come back to life. I tested a withdrawal, and it was successful. I had already lost hope, but this new platform made the impossible possible. Huge appreciation to the Finexbox team.

Dec 16, 2025
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Summarization

FINEXBOX Crypto Exchange Review: A Comprehensive Analysis

Overview and General Information

FINEXBOX is a cryptocurrency exchange established in 2018 and registered in the United Kingdom. It's important to note that it operates as an unregulated entity, completely owned and operated by a subsidiary of FINEXBOX GROUP LIMITED, a Republic of Seychelles incorporated entity. This lack of regulation is a crucial factor to consider when assessing the platform's risks and benefits. Understanding the regulatory landscape is paramount for any crypto investor, as it significantly impacts the level of consumer protection afforded.

Security Measures

FINEXBOX employs a combination of cold and hard wallets to safeguard user assets. Cold wallets are stored offline in a secure, undisclosed location, subject to round-the-clock monitoring and regular security audits. While this approach is a standard practice among reputable exchanges to mitigate the risk of hacking, the lack of transparency regarding the precise security measures employed could be a concern for some users. The platform also offers two-factor authentication (2FA), which is mandatory for withdrawals, adding an extra layer of protection against unauthorized access. The activation of 2FA is strongly recommended for all users to enhance their account security and mitigate the risk of scams.

Products and Services Offered by FINEXBOX Crypto Exchange

Main Products

FINEXBOX provides a platform for trading over 180 cryptocurrencies with more than 350 trading pairs. This wide selection caters to a diverse range of investor preferences and trading strategies. The exchange also offers leverage trading, allowing users to amplify their potential profits (and losses) with up to 3.3x leverage. Leverage trading, however, inherently carries higher risk and is not suitable for all investors. Users should possess a thorough understanding of leverage trading before engaging in such activities.

Additional and Special Services

Beyond basic cryptocurrency trading, FINEXBOX offers additional services designed to enhance user engagement and provide unique value propositions. These include:

  • Initial Exchange Offerings (IEOs): FINEXBOX hosts IEOs directly on its platform, providing investors with early access to new cryptocurrency projects. Participation in IEOs carries significant risk, and investors should conduct thorough due diligence before investing.
  • New Token/Coin Votes: Users can actively participate in deciding which new tokens or coins are added to the platform's listing, fostering a sense of community and engagement.
  • Utility Token (FNB): The platform has its own utility token, FNB. Holding FNB provides benefits such as preferential access to IEOs, monthly revenue sharing, and priority access to airdrops. The value of utility tokens is often tied to the success and adoption of the platform itself, and their value can be volatile.

Product Features and Conditions

Key Attributes and Requirements

FINEXBOX supports a wide array of cryptocurrencies, including major players like Bitcoin, Ethereum, and Litecoin. The exchange operates on a transparent fee structure: a flat rate of 0.10% for spot trading. However, withdrawal fees apply, with the fee for Bitcoin withdrawals being 0.002 BTC. Cryptocurrency deposits are generally free, although users may encounter bank processing fees for wire transfers. Understanding the fee structure is crucial for budgeting and managing trading costs effectively.

Contact Channels and Customer Support

Contact Methods

FINEXBOX provides multiple channels for customer support, including email (support[@]finexbox.com), 24/7 live chat, and Telegram support. The availability of multiple contact methods is a positive aspect, enabling users to choose the channel that best suits their needs and preferences.

Service Hours and Support Quality

While the exchange boasts 24/7 availability, user reviews suggest that the quality of customer support may be below average. This inconsistency between advertised availability and reported experience highlights a potential area for improvement. Prompt and effective customer support is critical for resolving issues and maintaining user satisfaction.

Pros and Cons of FINEXBOX Crypto Exchange

Pros

  • Low Fees: The trading fees are relatively competitive compared to some other exchanges.
  • User-Friendly Design: The platform boasts an intuitive interface suitable for both beginners and experienced traders.
  • Quick Withdrawal Processing: Withdrawals typically process within 24 hours, which is a positive feature for those who need rapid access to their funds.
  • TradingView Charts: Integration with TradingView provides users with advanced charting tools for technical analysis.

Cons

  • Lack of Regulation: The absence of regulation poses a significant risk to users, as there is less protection in case of disputes or platform issues.
  • Slow Customer Assistance: Reports of slow response times from customer support raise concerns about the efficiency and responsiveness of the support team.
  • Limited Margin Trading: The absence of margin trading limits the options available to more sophisticated traders who rely on this feature.

Summary of FINEXBOX Crypto Exchange Review

Who is it Best Suited For and Why?

FINEXBOX is best suited for traders who prioritize a user-friendly platform with a wide selection of cryptocurrencies and competitive fees. However, the lack of regulation and reported slow customer support should be carefully considered. It may not be ideal for risk-averse investors or those requiring the additional security and protections offered by regulated exchanges.

Final Thoughts on Value and Choosing the Company

FINEXBOX offers a comprehensive range of features and a user-friendly interface. However, the lack of regulation and potential customer support issues represent significant drawbacks. Prospective users should carefully weigh the pros and cons, understanding the risks involved before deciding whether FINEXBOX aligns with their individual needs and risk tolerance. Due diligence is crucial when choosing any cryptocurrency exchange.

Frequently Asked Questions about FINEXBOX Crypto Exchange

Unfortunately, specific frequently asked questions and their answers for FinexBox were not readily available in the provided sources. More detailed information may be found on the official FinexBox website or through independent crypto review platforms.

Key takeaways:

  • FINEXBOX offers a wide range of cryptocurrencies and trading pairs.
  • It features competitive trading fees but lacks regulation.
  • Customer support responsiveness is a reported concern.
  • The platform offers additional services like IEOs and a utility token.
  • Thorough due diligence is crucial before using the platform.

References

[1] https://www.wikibit.com/en/dr/1234533496300.html

[2] https://forum.joomla.org/viewtopic.php?t=340024

[3] https://www.bitdegree.org/top-crypto-exchanges/finexbox

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